All Vendors (A to Z)
ATCEN Sdn Bhd ATCEN offers a wide range of Contact Centre Advisory Services. Our team comprises highly experienced operations directors, contact centre managers, and professionals with over 15 years of experience. Many are pioneers in the Asian contact centre industry. They have extensive experience in Contact Centre operations, customer experience, digital transformation, process optimization, and … Continue reading "ATCEN Sdn Bhd"
Continuous Technologies International Ltd. Since 1989, Continuous Technologies (CTINT) has been developing customized, integrated technologies and solutions to help enterprises and government organizations. With decades of practical experience, CTINT has grown into an Intelligent Customer Engagement solutions provider, with a continuing vision to deliver tangible business value for customers. Contact Details: info@ctint.com28506338Hong Konghttps://www.ctint.com/en#/
COPC Inc COPC Inc. is the global leader in customer experience consulting. COPC Inc. helps companies increase sales, improve customer satisfaction, and build brand loyalty by addressing root causes of customer issues and better managing complex customer journeys. COPC Inc. specializes in customer experience operations, contact centers, quality, vendor management, procurement and strategic sourcing. Contact … Continue reading "COPC Inc"
Daythree Business Services Daythree is an award-winning business process management company, delivering insights and innovation driven customer experience.Customer Experience Lifecycle Management is our Forte. Delivering Insights & Innovation is our Differentiator.We help brands set up customer experience hubs, where they can communicate with their customers and assist them, utilising various digital channels combined with cutting-edge … Continue reading "Daythree Business Services"
Fano Labs Pte. Ltd. Founded in 2015, Fano Labs is a language AI company specializing in developing speech recognition, speaker diarization, speaker verification, and natural language processing technologies for multilingual environments. Fano Labs is headquartered in Hong Kong Science Park with offices in Shenzhen and Singapore. From analysis to automation, our language AI solutions empower enterprises … Continue reading "Fano Labs Pte. Ltd."
HKT Teleservices Limited HKT Teleservices, a subsidiary of PCCW Limited and an operating entity since 1998, is a renowned leader in the business process outsourcing (BPO) industry. Our expertise encompasses a comprehensive range of voice and non-voice customer experience solutions, earning us prestigious accolades. With a global presence, we operate 24-hour, multi-channel customer care centers … Continue reading "HKT Teleservices Limited"
Infobip Asia Pacific Sdn Bhd Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact centre solutions help businesses and partners overcome the complexity of consumer communications to grow business and … Continue reading "Infobip Asia Pacific Sdn Bhd"
IntouchCX INTOUCHCX has instituted our presence in Malaysia through our registered entity IntouchCX Malaysia Sdn Bhd (1491866-U) with a vision to establish Malaysia as our Regional Technology and Customer Care Hub within the Asia Pacific (APAC) region. IntouchCX is a global leader in technology solutions, digital engagement and customer experience management. Since its inception in … Continue reading "IntouchCX"
Make The Right Call With over 19 years of experience, Make The Right Call has established its reputation within the Call Centre industry as the “Customer Service Game Changer” and leader in Customer Experience with ongoing innovation, Data Security Awareness, and enhanced Standard Operating Procedures to meet an ever-changing customer behaviour in the new norm … Continue reading "Make The Right Call"
Nubitel is a leading software company that helps customer deliver the best CX and DX implementation. Nubitel is a cloud-based call center solution that helps businesses improve customer satisfaction while simultaneously improving efficiency via it’s artificial intelligent for customers Contact Details: tommy@nubitel.co60123877743Malaysiawww.nubitel.co
Paywatch Paywatch is the leader of the Earned Wage Access (EWA) technology in SEA. EWA as a HR tech / payroll innovation since 15 years ago in the US, it is instrumental in driving Employee Wellbeing and Financial Wellness, to ensure fair opportunity for all to have control over their finances. With the concept of … Continue reading "Paywatch"
Sutherland Sutherland is an experience-led digital transformation company that can help your business achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees. We do this by combining human-centered design with the scale and accuracy of real-time analytics, AI, cognitive technology and automation. Contact Details: judeinfant.a@sutherlandglobal.com+60124941057Malaysiahttps://www.sutherlandglobal.com/
Tack TMI (TMI Consultancy) We believe in the individual With over 110 years of experience and expertise, we are the global learning and development experts; putting individual learners at the centre of everything we do. We have offices across the globe, delivering in more than 55 countries, in 37 languages, with one goal – help … Continue reading "Tack TMI (TMI Consultancy)"
Talkdesk Inc., Talkdesk is a global cloud contact center leader for modern AI-powered customer service that is trusted, flexible, and innovative. Our Headquarter is in US and APAC HQ in Singapore. If you need to know more about Talkdesk, kindly contact us. Contact Details: ken.jern@talkdesk.com+6598630873Singaporewww.talkdesk.com
Talreso Consultancy and Advisory Sdn Bhd We are a HR Consultancy and Technology solutions provider. Contact Details: deva@talreso.com0196213839Malaysiawww.talreso.com
TDCX (HK) Limited TDCX is a renowned outsourced services provider of digital customer experience solutions for forward-thinking tech companies and industry leaders. Our innovative approach combines cutting-edge technology, human intelligence, and our global presence to help clients surpass their customer experience goals. With expertise in digital advertising, e-commerce, fintech, gaming, mobility, tech, and travel, we … Continue reading "TDCX (HK) Limited"
Telecontinent Sdn Bhd Telecontinent Sdn Bhd was incorporated on December 5th, 2011 as a private limited company under the Companies Act 1965. Our headquarters is located in Menara Tokio Marine Life, Kuala Lumpur, whereas our base of operations is located around Klang Valley with premises situated in Bangsar South, and Megan Avenue 1, Kuala Lumpur. … Continue reading "Telecontinent Sdn Bhd"
Verint Verint® (NASDAQ: VRNT) helps the world’s most iconic brands continuously elevate the customer experience (CX) and reduce operating costs. More than 10,000 organizations in 175 countries – including approximately 85 of the Fortune 100 companies – rely on Verint’s open customer engagement platform to harness the power of data and AI to maximize CX … Continue reading "Verint"
Zoom Zoom is an all-in-one collaboration platform that makes connecting easier, more immersive, and more dynamic for people and businesses. Our team chat, phone, meetings, omnichannel contact center, whiteboard, workspace, and AI solutions help hybrid teams collaborate and get more done. Contact Details: kaycee.tan@zoom.usNAHong Kongwww.zoom.us