Daythree Business Services
Daythree is an award-winning business process management company, delivering insights and innovation driven customer experience.
Customer Experience Lifecycle Management is our Forte. Delivering Insights & Innovation is our Differentiator.
We help brands set up customer experience hubs, where they can communicate with their customers and assist them, utilising various digital channels combined with cutting-edge technologies, to enhance service experience and resolve inquiries efficiently.
Today we serve reputable brands in helping them build brand equity and trust through innovation and use of data. The numerous awards that we have won is a testament to the focus and emphasis we place on optimising customer experience through technology.
As organisations seek to improve performance and remain competitive in the global economy, partnering with a consultative Business Process Management (BPM) service provider is one strategy used to reduce operating costs, gain access to specialised skills, adapt to changes in technology and regulations, improve efficiency, and redirect resources to their core business.
Daythree is a leading BPM service provider in the region. We are a young and dynamic team combining knowledge and experience to improve operational outcomes for our customers. Designing from concept to process, and later to operations, we develop best practices to manage expectations of service level standards of the business and industry.
Contact Details:
calvin.chan@daythree.co
+60122878648
Malaysia
www.daythree.com
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With over 19 years of experience, Make The Right Call has established its reputation within the Call Centre industry as the “Customer Service Game Changer” and leader in Customer Experience with ongoing innovation, Data Security Awareness, and enhanced Standard Operating Procedures to meet an ever-changing customer behaviour in the new norm business environment.
Operating 24/7, Make The Right Call works as an integrated extension to your business unit. Our call centre is based in Hong Kong with a seating capacity of over 330 workstations and able to service up to 15 different languages, not only Asian and English-speaking markets but also to the European market.
Make The Right Call operates under the full compliance of ISO27001:2013 and Payment Card Industry (PCI Security Standard) in ensuring data are process and handled securely.
Make The Right Call works as your dedicated “in-house” partner, helping you trim down the cost of setting up a customer service centre and most importantly cutting short the learning curve to building an efficient team. We take great care in meeting the aims and objectives of your projects, and we deliver to exceed your expectations.
We take great care of your brand and have in-depth understanding of the importance of customer satisfaction. Our tagline “”You will never have a 2nd chance to make the 1st good impression”” is a promise to impress your customers with how much you care for their business with you.
Contact Details:
gina.wong@maketherightcall.com
852 29494110
Hong Kong
www.maketherightcall.com
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Nubitel is a leading software company that helps customer deliver the best CX and DX implementation. Nubitel is a cloud-based call center solution that helps businesses improve customer satisfaction while simultaneously improving efficiency via it’s artificial intelligent for customers
Contact Details:
tommy@nubitel.co
60123877743
Malaysia
www.nubitel.co
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