Daythree Business Services
Daythree is an award-winning business process management company, delivering insights and innovation driven customer experience.
Customer Experience Lifecycle Management is our Forte. Delivering Insights & Innovation is our Differentiator.
We help brands set up customer experience hubs, where they can communicate with their customers and assist them, utilising various digital channels combined with cutting-edge technologies, to enhance service experience and resolve inquiries efficiently.
Today we serve reputable brands in helping them build brand equity and trust through innovation and use of data. The numerous awards that we have won is a testament to the focus and emphasis we place on optimising customer experience through technology.
As organisations seek to improve performance and remain competitive in the global economy, partnering with a consultative Business Process Management (BPM) service provider is one strategy used to reduce operating costs, gain access to specialised skills, adapt to changes in technology and regulations, improve efficiency, and redirect resources to their core business.
Daythree is a leading BPM service provider in the region. We are a young and dynamic team combining knowledge and experience to improve operational outcomes for our customers. Designing from concept to process, and later to operations, we develop best practices to manage expectations of service level standards of the business and industry.
Contact Details:
calvin.chan@daythree.co
+60122878648
Malaysia
www.daythree.com
Like this:
Like Loading...
INTOUCHCX has instituted our presence in Malaysia through our registered entity IntouchCX Malaysia Sdn Bhd (1491866-U) with a vision to establish Malaysia as our Regional Technology and Customer Care Hub within the Asia Pacific (APAC) region.
IntouchCX is a global leader in technology solutions, digital engagement and customer experience management. Since its inception in 2001 in Winnipeg, Canada, IntouchCX, previously known as 24/7 Intouch, has grown to a multinational company with 25 campuses across the globe and with 25,000 team members servicing 30 languages. We immerse ourselves in our client’s world with innovation, curiosity and creativity to deliver exceptional results.
Contact Details:
kevin.christie@intouchcx.com
+60123221124
Malaysia
https://www.intouchcx.com/
Like this:
Like Loading...
TDCX is a renowned outsourced services provider of digital customer experience solutions for forward-thinking tech companies and industry leaders. Our innovative approach combines cutting-edge technology, human intelligence, and our global presence to help clients surpass their customer experience goals. With expertise in digital advertising, e-commerce, fintech, gaming, mobility, tech, and travel, we are the trusted partner for high-growth, new economy companies seeking to leverage Asia’s growth potential.
Contact Details:
michael.cowell@tdcx.com
+852 2539-3888
Hong Kong
https://www.tdcx.com
Like this:
Like Loading...
Continuous Technologies International Ltd.
Since 1989, Continuous Technologies (CTINT) has been developing customized, integrated technologies and solutions to help enterprises and government organizations. With decades of practical experience, CTINT has grown into an Intelligent Customer Engagement solutions provider, with a continuing vision to deliver tangible business value for customers.
Contact Details:
info@ctint.com
28506338
Hong Kong
https://www.ctint.com/en#/
Like this:
Like Loading...
HKT Teleservices, a subsidiary of PCCW Limited and an operating entity since 1998, is a renowned leader in the business process outsourcing (BPO) industry. Our expertise encompasses a comprehensive range of voice and non-voice customer experience solutions, earning us prestigious accolades.
With a global presence, we operate 24-hour, multi-channel customer care centers in Hong Kong and Mainland China, including Guangzhou, Shanghai, Beijing, Chongqing, Yongchuan, and Xianyang. Our expansive network allows us to cater to clients worldwide, delivering exceptional services and support.
At HKT Teleservices, we specialize in providing innovative digital customer experience (CX) solutions. Leveraging cutting-edge technology and a highly skilled workforce, we offer support in multiple languages, covering over half of the world’s population.
With our unwavering commitment to excellence, we strive to transform customer interactions, exceed expectations, and drive business growth for our esteemed clients. Partner with us to unleash the full potential of your customer experience strategy and gain a competitive edge in today’s dynamic marketplace.
Contact Details:
jony.sun@pccw.com
+852 2883 2346
Hong Kong
https://www.hktteleservices.com/
Like this:
Like Loading...
Sutherland is an experience-led digital transformation company that can help your business achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees. We do this by combining human-centered design with the scale and accuracy of real-time analytics, AI, cognitive technology and automation.
Contact Details:
judeinfant.a@sutherlandglobal.com
+60124941057
Malaysia
https://www.sutherlandglobal.com/
Like this:
Like Loading...
