Telecontinent Sdn Bhd was incorporated on December 5th, 2011 as a private limited company under the Companies Act 1965. Our headquarters is located in Menara Tokio Marine Life, Kuala Lumpur, whereas our base of operations is located around Klang Valley with premises situated in Bangsar South, and Megan Avenue 1, Kuala Lumpur. We provide outsourcing and consultancy services specializing in contact centre solutions that enable our clients to communicate effectively without losing their personal touch.
Telecontinent combines the elements of People, Process & Technology, guided by sound Domain Knowledge in creating value from customer management. We position ourselves as a business consultant and partner that add value to our clients by helping them to improve efficiency and performance in managing their customers.
The end goal in mind is to deliver customer satisfaction beyond expectation that will eventually translate into total loyalty to the respective organizations served.
Contact Details:
jusri.ong@telecontinent.com.my
+6019-3349234
Malaysia
https://telecontinent.com.my/
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HKT Teleservices, a subsidiary of PCCW Limited and an operating entity since 1998, is a renowned leader in the business process outsourcing (BPO) industry. Our expertise encompasses a comprehensive range of voice and non-voice customer experience solutions, earning us prestigious accolades.
With a global presence, we operate 24-hour, multi-channel customer care centers in Hong Kong and Mainland China, including Guangzhou, Shanghai, Beijing, Chongqing, Yongchuan, and Xianyang. Our expansive network allows us to cater to clients worldwide, delivering exceptional services and support.
At HKT Teleservices, we specialize in providing innovative digital customer experience (CX) solutions. Leveraging cutting-edge technology and a highly skilled workforce, we offer support in multiple languages, covering over half of the world’s population.
With our unwavering commitment to excellence, we strive to transform customer interactions, exceed expectations, and drive business growth for our esteemed clients. Partner with us to unleash the full potential of your customer experience strategy and gain a competitive edge in today’s dynamic marketplace.
Contact Details:
jony.sun@pccw.com
+852 2883 2346
Hong Kong
https://www.hktteleservices.com/
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Talkdesk is a global cloud contact center leader for modern AI-powered customer service that is trusted, flexible, and innovative. Our Headquarter is in US and APAC HQ in Singapore. If you need to know more about Talkdesk, kindly contact us.
Contact Details:
ken.jern@talkdesk.com
+6598630873
Singapore
www.talkdesk.com
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Sutherland is an experience-led digital transformation company that can help your business achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees. We do this by combining human-centered design with the scale and accuracy of real-time analytics, AI, cognitive technology and automation.
Contact Details:
judeinfant.a@sutherlandglobal.com
+60124941057
Malaysia
https://www.sutherlandglobal.com/
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