Many core businesses have changed in 2021, contact center activities have also been challenged to transform rapidly in the last 12 months. Start from the evolvement of customer experience, working from home system, until the evolution of business operations.
Contact Center Association of Singapore (CCAS) presents the 17th Regional Contact Centre Virtual Symposium with two keynote speakers, Annette Franz and Steven Van Belleghem.
We will discuss the technologies and strategies that can help contact centers build better experiences in this digital and new norm world.
Join us for the 3-half day Virtual Symposium from 6 to 8 October for a series of impactful discussions and panels by experts from different industries.